Four Communities Brands Should Be Monitoring and Engaging With On a Local Level
The social media explosion over the past five years caught a number of brands by surprise. To this day, the sheer number of companies still employing an ‘intern’, or recent college graduate as the...
View ArticleVenuelabs Customer Spotlight: Tyler Pringle of American Golf
A social media manager’s job never ends. . . Always on, 24 X 7, and the external voice of the brand, today’s social media manager is redefining the nature of work and customer service. Today we feature...
View ArticleVenuelabs Now Contributing to the Huffington Post
Venuelabs was recently selected to contribute content to the Huffington Post, and this week posted its first contribution: Click here to read the story.
View ArticleAhoy Trader Joe’s! It’s Not the Pirate That Is Hurting Your Brand
Last month Trader Joe’s filed suit against Pirate Joe’s, claiming potential damage to its corporate brand from its ultimate fan boy, now simply known as _irate Joe. The lawsuit was met with a...
View ArticleVenuelabs Customer Spotlight: James Cummings of Maverik
A social media manager’s job never ends. They are always on, 24 X 7, and the external voice of the brand online. Today’s social media manager is redefining the nature of work and how/where customer...
View ArticleAnatomy of Local Consumer Signals for Brick & Mortar Merchants
Mobile devices have led to a dramatic shift in the ways customers can interact with a local business. This shift is providing new opportunities for merchants to listen and engage with their customers...
View ArticleVenuelabs Releases 2014 Mobile Consumer Industry Benchmarks
Today, Venuelabs and the Location Based Marketing Association released the 2014 Mobile Consumer Benchmarks, a series of customer experience reports for key industry verticals that include Retail,...
View ArticleSalesforce Marketing Cloud Invests in Venuelabs
Since we launched our platform in 2011, Venuelabs has been focused on solving some fundamental problems for brick & mortar merchants: Solving the brand & social monitoring gap for brands with...
View ArticleAnnouncing AboutLocal from Venuelabs
Today, Venuelabs is launching AboutLocal™, a customer listening tool for small business merchants. Starting today, merchants of all sizes can easily set up a free basic account with an option to...
View ArticleAboutLocal brings Local Consumer Curation to Salesforce Marketing Cloud
Last October, we were very excited to launch AboutLocal, a self-serve platform for merchants to explore the customer experiences of their in-store customers. This technology was born out of our...
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